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Email messages stuck in the Drop folder

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Hi everyone, I have SMTP configured on Windows 2008R2 running a web portal to send email notifications.  I have looked through here and found a few articles, and searched on Google, and none of the testing/configuration "common" issues that I found seem to be working.  (even downloaded SMTPDiag, which I can't seem to figure out how to use, it just opens a command prompt and closes it right away)

However, each time I click on "Lost password" it creates yet another email in the drop folder, but nothing happens with it.  I have the server set up with a smart relay, which is configured to accept any anonymous connections from our IP range, and have been through as many of the configuration settings that I can find that I thought would be the issue, and nothing happens.  Any help with this matter would be greatly appreciated.


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